Privacy Policy

Effective date: February 28, 2026

This Privacy Policy explains how Monika Doemeova processes personal data when you use https://monikadoemeova.com/, submit inquiries, book sessions, or receive executive coaching and related services.

1. Controller and contact details

Controller: Monika Doemeova

Privacy contact: monikadoemeova@gmail.com

2. Scope

This policy applies to website visitors, prospective clients, clients, and anyone who communicates through the contact form, email, booking tools, or related business channels.

3. Categories of personal data

  • Identity and contact data: name, email address, phone number, company details (if provided).
  • Communication data: inquiry details, emails, session logistics, and service-related correspondence.
  • Technical and usage data: IP address, server logs, browser/device information, timestamps, and security event records.
  • Scheduling data: booking details, availability, and appointment confirmations.
  • Billing and legal data (where applicable): invoicing details required by accounting and tax law.

4. Purposes and legal bases under GDPR (Art. 6)

  • Contract and pre-contractual steps (Art. 6(1)(b)): handling inquiries, preparing proposals, booking sessions, and delivering services.
  • Legal obligations (Art. 6(1)(c)): accounting, tax, and statutory recordkeeping duties.
  • Legitimate interests (Art. 6(1)(f)): website security, abuse prevention, service administration, and legal claim defense.
  • Consent (Art. 6(1)(a)): only where required, such as optional marketing communications or non-essential cookies.

5. Cookies and similar technologies

The website may use strictly necessary cookies for functionality and security. Any optional analytics or marketing cookies are used only where valid consent is obtained, when legally required. You can manage cookie preferences via your browser settings and any available cookie controls on the site.

6. Data recipients and processors

Personal data is never sold. Data may be shared with trusted processors only as needed to operate the services, such as:

  • website hosting and infrastructure providers,
  • email and communication service providers,
  • calendar/booking tools,
  • accounting, payment, and compliance support providers (where relevant),
  • professional advisers where needed for legal or regulatory compliance.

Appropriate contractual and security safeguards are in place with processors.

7. International transfers

If personal data is transferred outside the EEA, transfers are made only with GDPR-compliant safeguards, such as adequacy decisions or Standard Contractual Clauses (SCCs).

8. Retention periods

  • General inquiries: retained only as long as needed to respond and follow up, typically up to 24 months where no client relationship starts.
  • Client and contract records: retained during service delivery and for applicable limitation and legal retention periods.
  • Accounting and invoicing records: retained for statutory periods required by law.
  • Security logs: retained for a limited period required to protect systems and investigate incidents.

9. Your GDPR rights

You may request access, rectification, erasure, restriction, portability, or objection (where processing is based on legitimate interests). Where processing relies on consent, you may withdraw consent at any time without affecting prior lawful processing. You also have the right to lodge a complaint with your local supervisory authority.

10. Security measures

Reasonable technical and organizational measures are used to protect personal data from unauthorized access, loss, misuse, or alteration. No online system can be guaranteed to be fully secure.

11. Automated decision-making

No automated individual decision-making or profiling with legal or similarly significant effects is carried out using your personal data.

12. Children

Services are not directed to children under 16. If personal data of a child is submitted without valid legal basis, please contact us and the data will be deleted as required by law.

13. Changes to this policy

This policy may be updated from time to time. The latest version will always be published on this page with its effective date.

14. Contact

For privacy requests or data protection questions, contact: monikadoemeova@gmail.com